Monday, August 7, 2017

6 Tips On Developing Mobile Games For The Southeast Asian Market

With 11 countries and more than 600 million people, Southeast Asia (SEA) is no doubt a must-target for any mobile game developer. Japan, China, and South Korea aren’t the only big players in the east. According to Newzoo, a market analysis website, the SEA games market is expected to be worth $2.2 billion this year. The majority of that will come from the so-called “Big 6” in the region, namely Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam.
But we’re not here to talk about numbers and all that money-related stuff. Instead, we’re going to go over a few important things mobile game developers should consider when creating a mobile game for SEA. You can think of this article as a sort of blueprint, though you don’t have to follow the things listed down to the last letter, especially if you’re a startup and not exactly blessed with an abundance of resources. Now, without further ado, here are 6 tips for all you mobile game developers looking to break into the fast-growing SEA mobile games market.

Android Is More Popular Than IOS


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According to a report by e27 using data collected by Waiwai Marketing, Android is the more dominant OS in SEA. You probably already know the reason for this. Apple devices are simply too damn expensive, no matter where you are. Buying an iPhone 7 is equivalent to buying not-too-shabby Android smartphones as Christmas gifts for your family of five. Imagine how many you could buy with iPad money. Android smartphones are way cheaper. With just $40 or less, you could already get yourself a serviceable unit capable of running the most popular mobile games like Clash of Clans.
If limited resources won’t allow you to go cross-platform, which would’ve helped in boosting your game’s visibility, you’re better off tailoring your game for Android instead of iOS. Don’t bank on people suddenly getting rich overnight and being able to afford those fancy Apple products that have been touting questionable features ever since Steve Jobs passed away. The most noticeable thing about Android smartphones is that they come in different screen sizes. So you have to design your game with this in mind. You need to make sure your game would be able to adapt to almost any screen size without losing significant quality during the transition from small screen to big screen.

Localize When Possible


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Unless you’re developing a game specifically for only one SEA country not named Singapore, Philippines, or Malaysia, the texts in your game are most likely in English, which is a wise decision because you never know, your game just might turn out to be an international hit. English proficiency in Asia as a whole is high, with the aforementioned three countries all ranking higher than South Korea, Japan, and China, according to Education First. So, does this mean you should simply roll out your game in English and ignore localization entirely? After all, half of your audience in SEA boasts a high proficiency in English.
As the subheading tells you, it’s the contrary. Indonesia and Vietnam, while still better than our neighbors up north, has an English proficiency level of “Moderate,” which is tier 3 in a scale of 1-5. Thailand, on the other hand, belongs in the lowest tier of “Very Low.” It’s all right to completely ignore Singapore and Philippines where English is an official language and, in the case of the latter, is more used for business than the native language, Tagalog. But you should definitely consider localizing to at least Thailand and Indonesia. Why the latter? It has the most population in SEA with more than 250 million people.
Obviously, if you’re short on resources, localizing right from the start is a huge roadblock, unless your small team is amazingly blessed with someone not only fluent in multiple SEA languages but also willing to go overtime in translation work. The best course of action is to localize only after successfully launching your game. Watch how your game performs in the region like a mother watching over her child in a playground. If it’s doing well in Thailand, Indonesia, and Vietnam, consider localizing it to make the game more appealing to users. Likewise, if it’s doing terrible in those countries.

Integrate Culture-Based Content


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This is somewhat related to the above point. Well, sort of. Anyway, remember all those Chinese New Year special in-game content rolled out by games during, well, Chinese New Year? You can go the same route and produce limited-time content or events that are based on certain holidays in a specific SEA country. For example, in the Philippines, there’s the so-called “National Heroes Day” celebrated in late August. If your game allows characters to change costumes, you can create a limited edition set based on Filipino heroes. Of course, these would be exclusive to the Philippines because other SEA countries likely don’t have an idea whom the costumes are based on.
Another way to appeal to gamers in a specific SEA country is to develop a game exclusively based on the country’s culture and traditions. For example, you could develop a fighting game based on the martial art “Pencak Silat,” which has its roots in Indonesia. Or maybe a cooking game featuring famous Malaysian dishes. Or, if you want to go for humor, a game that pokes fun at something a certain country is notoriously known for. Like the heavy traffic in the Philippines. You could develop a game where the gameplay centers on avoiding city traffic and finding alternate routes. Also worth noting is the influence on the SEA countries. Singapore and Philippines are obviously more westernized. However, Thailand and Vietnam are more eastern in culture, which would make games with Japanese or Chinese fantasy art styles more appealing (read: fantasy RPGs).
If you’re going for limited-time content, it’s up to you whether to release them as in-app purchases or not. You can’t really go wrong with either way. Each has its own benefits. Releasing them as free content grants the game free publicity via screenshots shown off by users on social media platforms. Free content is always more appealing. On the flip side, making them purchasable items gifts you with additional money, obviously.

Offer A Customized Payment Option


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Unlike most of the western world, credit cards still aren’t widely used in SEA – except in Singapore. Even PayPal isn’t that popular. People still prefer cash-on-delivery when dealing with digitally purchased goods. Last checked games on Google Play and Apple App Store and in-app purchases count as digital products, unlike traditional games that also come in physical copies sold at retail stores. This is perhaps one of the biggest hurdles when it comes to releasing games in the SEA market. Games that rely heavily on in-app purchases to earn money won’t be able to fully maximize their potential. Obviously, cash-on-delivery for in-app purchases is not an option. Because that would be absurd. Imagine someone knocking on your door to deliver that $0.99 sword you bought for your mobile RPG.
So how should mobile game developers deal with this problem? Simple: local-based mobile payment service. Users would simply need to load up their mobile phone numbers which double as digital wallets and then use the stored money to buy in-app purchases. They can either use prepaid cards or directly buy credits from local stores. In the Philippines, mobile-oriented payment using Smart Money and GCash is a common practice among citizens. Even government agencies make use of these services. In fact, GCash can be used on the Apple App Store.
However, adopting a mobile payment service requires that you make arrangements with a local telecommunications company. But customizing your game’s payment options beyond the usual credit card and PayPal options should make your paid content more accessible to users, allowing you to maximize your earnings via in-app purchases (assuming they’re enticing enough, to begin with).

Consider Most Of The Region’s Unflattering Internet Speed


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According to Akamai’s State of the Internet Report for Q3 2016, Singapore is sitting pretty with an average internet speed of 18.2 Mbps. That’s one of the fastest not only in SEA but around the world. Downloading digitally bought 2GB movies would be a piece of cake with that kind of internet speed. How do the other SEA countries compare? Thailand also boasts a not-too-bad internet speed with an average of 11.7 Mbps. Malaysia, Indonesia, and Vietnam aren’t similarly blessed, producing an average internet speed of 7.5, 6.4, and 6.3 Mbps, respectively. And as for the Philippines? How does 4.2 Mbps sound to you? Cringe-worthy, right? It’s easily the slowest, hands down.
Internet speed plays a part when it comes to designing the scale of the game. Larger games with well-developed 3D graphics and loads of features obviously come in bigger packages. This would instantly make them unappealing to those simply looking for games they can download and casually play while commuting. And as mentioned before, low-cost Android smartphones are more dominant in SEA. Meaning, low-end cheap Android smartphones will only be able to handle smaller games. Remember this as well.
Perhaps the more pressing concern is the annoying tendency of games nowadays to require users to be instantly hooked to the internet, which makes them vulnerable to equally annoying auto-play ads. Those who play such games will frequently experience lags and slowdowns – and we all know how patience-testing that can be, especially in a competitive multiplayer environment. So before you push through with your grand plans to develop an epic RPG with top-of-the-line graphics and engaging multiplayer content, consider first the unimpressive internet speed in most of SEA.

Mobile Data Can Be Expensive


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Another thing worth noting is the cost of mobile internet in SEA. You would have thought since internet speed isn’t all that fast in four of the “Big 6” countries, mobile internet should be incredibly cheap. Sadly, this isn’t the case. According to a report by TechInAsia, 1GB of mobile data in the Philippines costs $3.71. Singapore clocks in at $7.11. You might think the former is cheaper and more affordable. But when you remember that the country has a turtle-speed internet, that price per 1GB data isn’t really worth it. If you want premium internet speed in the Philippines that’s remotely close to at least Thailand, be prepared to get slapped with a premium price.
Let’s also consider the GDP per capita in each country. Once again, Singapore is the runaway winner with $53,053 according to a report by International Monetary Fund. This means that people in the country have high incomes, which would make $7.11 per 1GB of mobile data laughable and affordable. The other SEA countries have a combined total of $23,999 GDP per capita. That’s less than half of Singapore’s.
What does this all mean? Well, for starters, it means your game will be less appealing if it needs to be connected to the internet all the time (see above) and constantly eats up mobile data while playing. Your game will be a prime target for un-installation when the user finds out it’s the cause for their bloated monthly bill. You definitely don’t want that to happen. And remember people don’t use up their mobile data on playing games alone. They have other non-gaming things to attend to on the internet as well. So they’ll be looking to ration their monthly data cap to avoid A) paying more money for additional mobile data, or B) a slowdown in internet speed, which usually happens when users reach their monthly data cap.

Conclusion

Yes, SEA is one of the best places to launch your career as a mobile game developer and publisher. But if you really want to break into the market and make money off the gamer-rich region, you’ll have to tailor-fit your game to make it more accessible and appealing specifically for SEA audiences, which is one of the most diverse in the world. Similar to developing a game for western audiences, it’s important to know the ins and outs of SEA. Sure, you can adapt on-the-fly after your game has launched, but it’s better to consider things while still in the drawing room to avoid unnecessary costs.

Thursday, April 27, 2017

Well-organized Marketing Tool

Bulk SMS by moobig.com aims to provide a standard platform to allow clients in Malaysia to quickly organize any SMS service. This includes SMS alerts, SMS contests, SMS voting, SMS information services, SMS socializing services, SMS marketing campaigns and etc.
Nevertheless, there are numerous types of messaging facilities provided by telecommunication companies, the perception of Bulk SMS has augmented maximum acceptance for its simple, reliable and prompt functionalities. With help of cutting-edge and steadfast devices, now one can have any message delivered to thousands of people on the go that makes business marketing a pleased and comforting task at hand.
To know more about Easy Bulk SMS, kindly visit www.moobig.com

Thursday, November 3, 2016

FREE Online Business Training Webinar

Are you sick and tired of grinding away at your 9-5 job?
If you want to learn exactly how you can leverage the internet to create a lifestyle by design join us live by registering above or below just click "GET STARTED NOW"

Monday, September 12, 2016

You Need a Support Team to Grow Your Business

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Yesterday I had the pleasure of meeting two very special people in my life and business. For the last 10 years I’ve worn many hats in my business. From trainer to marketer- product developer- copy writer- editor-customer service and everything in between. I outsourced a little bit but mostly handled everything myself.
You see, I thought If I didn’t do it all myself, I wouldn’t be a good business owner or example to my clients or students.

Being a Good Business Owner Doesn’t Mean Doing it All Yourself

Boy was I wrong about the way I was handling my business. The whole reason behind leaving my job and starting my business was to travel and be with my daughter. As I got busier, that freedom started to drift.
The time I wanted to get back from my corporate job was slowly replaced with more “stuff” working in my business, not on it. What good was doing myself, Brian, or Hanalei to allow “stuff” to take all of my attention. That is not the Freedom-preneur life- it’s the corporate life- the one I left behind.

Outsourcing is The Answer to Growing Your Business

As much as I loved the 4 Hour Work Week idea of outsourcing, I still couldn’t give away the control or trust that someone else could do as good of a job as me. That is a misguided thought for sure. No one will do the job the same way I will do it, but that doesn’t mean they won’t do an incredible job.

The Outsourcing Company I Trust

Earlier this year, I was introduced to Jenny Jordan whose company, Need a VA specializes in creating space for busy entrepreneurs. They offer outsourcing solutions and build teams for organizations to become more efficient.

My world shifted almost immediately.

I now work on my business not IN my business. I now spend my time with my family and my clients and not spend my time on organizing my day but building and growing my business.
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I had the pleasure of meeting my assistant Larcie Martinez Tulao for the first time in person, and our “Sexy Blog Artist” Mark Ryan Holanda. These two are the heart and soul of my organization, they keep me organized through the day and take care of our clients needs. There is a huge amazing team behind them that is a full support system that I now cannot live without.

What I’ve Learned From Outsourcing

There are several things that I have learned from outsourcing and the biggest thing is that developing a team has helped me grow in ways I couldn’t have imagined. Now that I allow people that are specialists in their areas handle different aspects of running the Unstoppable Family, I’m able to hone in more on my own specialty.
With the time I’ve regained, I can help more people. I’m even better now at what I do than I have ever been before.
The moment I brought on a team of others to help was the moment I was able to meet the needs of my clients. That is what it is all about- helping others reach their business goals.

Need A VA Was Founded To Meet The Needs Of Individuals
& Small – Medium Sized Businesses 


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Monday, August 22, 2016

TIPS on Customer Service That Make Your Business BOOM

Customer service is the key to keeping your business bubbling along, without this important element supporting your business you will lose customers as quick as your attracting them.


There are many ways that customer service grows your business its the human element of just wanting acceptance and become part of the community in which could be as simple as welcoming the new member, or having the virtual assistant watching your new Facebook group that you have formed and being there to answer simple questions and comments.

AMAZON - SHOPIFY - EBAY STORES


These stores rely heavily on you the owner to have the best customer support possible to help keep people with quick response times to questions, to give login information and be responsive to reviews that they write to know that they are being heard.

These simple steps are the way to have repeat customers that turn into raving fans that bring you more business. Doesn't it make sense to spend advertising dollars once and then to keep them for repeat customers they're after all then costing you absolutely nothing to retain.

Many customers just want to have their questions answered or follow up their orders or how to apply a code to give them the discount off the full price you are offering. To keep the customer happy it all comes down to quick response time to questions in order to avoid frustrations, which leads to refunds and buyers remorse.

Research reveals that customers want human interaction not something that frustrates them like a recorded message or phone prompts they want to speak to a human voice to answer questions quickly.

It may be something as simple as logging on people get stumped and annoyed when they can't get access to products that they have just purchased. This delay in getting back to them with a solution to their problem gets them upset and writes reviews that are sometimes unpleasant and will hurt your future business.

With all the hard work that goes behind a launch of a new product or service with advertising and webinars I have seen personally the numbers of new sign ups drop off dramatically between 25-30% due to no customer service. This is leaving money on the table.


READ: 11 Best Ecommerce WebsiteBuilders For Small Business


WEBINARS


What about shopping cart abandonment this happens a lot and many businesses just send an email to get lost amongst the many emails that people get sent wouldn't your company stand out from others to pick up the phone and ask them "was there a problem - how can we help you?"

WELCOME CALL


There are some clients who will say nothing and will never take the next step because they are unsure of the next step in your program or service. A follow up call warms the person and shows warmth of your company.

This only takes a few minutes and something like "Hi Mary this is Dan from ABC Company, just giving you a courtesy call to first to welcome you to our company and to see if I can help you with and questions."

How good does that customer feel now, first they are acknowledged and secondly they have an opportunity to say if there is a problem and have someone help them.

We at Need a VA have known the human touch is so important in growing your business we personally help variety of businesses, product launches and services increase their bottom line just by being there to help their customers.

Contact us through the website http://needava.com or email us at info@needava.com today to see how we can help you.



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